Massive Nationwide Recruitment at Swift Networks

Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of high speed internet services, telephony and IP – VPN services to both residential and enterprise subscribers.

Location: Nationwide

Support Center Executives (Field Engineers)

 

Main Responsibilities

• Capacity planning and forecasting of workforce (i.e. number of staff for each shift) by studying and analyzing different data and trends.
• Routine analysis of reporting trends, improvement opportunities and successes.
• Provisioning of on demand reports and data analysis in regards to workforce.
• Maintaining CRU employees performance data base for records.
• Maintaining and managing of requests in order to keep the systems up-to-date.
• Identifying system needs and resource requirements to keep on improving data analysis systems in accordance to number of employees.  Meeting with needs and requirements of the Contact Center staff regarding various administrative tasks.
• Maintaining and Presenting Performance Scoring module of whole contact center staff on daily/weekly/monthly basis accurately.

Job at GlaxoSmithKline (GSK)

Location: Lagos

(GSK) GlaxoSmithKline is one of the world's leading research based pharmaceutical and healthcare companies, is committed to improving the quality of human life by enabling people to do more, feel better and live longer. GSK employs over 97,000 employees in over 100 countries worldwide.

GlaxoSmithKline Consumer Nigeria Plc is one of Africa's largest consumer healthcare companies, producing leading brands such as Ribena ,Lucozade,  and Panadol.