Job Position : Customer Care Representative
Location:Lagos
HND Graduate only (Minimum Lower Credit)
HND Graduate only (Minimum Lower Credit)
Job Description
• Make and receive calls on behalf of the organization
•Be charge of the companies social media (Face book, twitter account etc.)
• Attend to customers queries/ inquiries on company’s product promptly and efficiently
• Attracts potential customers by answering product and services questions
• Acts as the first point of contact on behalf of the organization
• Resolves product or service problems by clarifying any customer's complaint
• Perform other job assigned by management
• Refer customers request beyond his/her limit to appropriate authority
• Process customer care services and product request
Skills
• Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills
• Good dress sense
• Good customer service skills
• Good relations skills
• Good interpersonal skills
Educational Qualification
• HND Graduate only (Minimum Lower Credit)
• Experience in customer care will be an added advantage
Method of application
Interested and qualified candidate should click here to apply
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