Deadline: 7th July, 2015
Location: Lagos
UNC Enterprises is an organization that is into quality building materials,construction and general goods and services. We are seeking to recruit dynamic, vibrant, passionate and aggressive individuals to fill this role.
Job Role
- resolving product and service problems.
- Maintains financial accounts by processing customer adjustments.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Serves customers by providing product and service information;
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment following up to ensure resolution.
- Attracts potential customers by answering product an service questions; suggesting information about other products and services.
Qualifications and Skills
- Minimum of OND in related field.
- Customer Service, Product Knowledge, Quality Focus, Problem Solving,
- Market Knowledge, Documentation Skills, Listening, Phone Skills,
- Resolving Conflict,
- Analyzing Information , Multi-tasking.
Method of Application
Interested and qualified candidates should send their CV's to: info@unc-enterprises.com
Source: http://www.nairaland.com/2406915/customer-care-job-vacancy-unc
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