Location: Lagos ,Ikeja
We're a leading international bank, with more than a 150-year history in some of the world's most dynamic markets.
We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East.With 1,700 branches and offices in 80 countries, we offer exciting and challenging international career opportunities.
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
JOB PURPOSE
- Drive deepening activities with high-value and potential clients with full range of BC products, continuous analytics support and collaboration with Business Specialists;
- Meet clients when required (ie once or twice a month)
- Activate and acquire new clients referred from ETB clients directly to Business Clients RM/Team
- Maintain integrity of clients’ credit portfolio through monitoring, early action and remediation actions
Responsibilities
- Supporting the client on any client-initiated needs or wants
- Delivering on transactions, service requests, Mobile/Web training
- Updating AML/ CDD
- Managing Client’s credit situation
- Relationship deepening by proactively engaging and reaching out to with high value Business Clients & “Hidden larger Businesses” as per the mandated protocols
- Acquiring from ETB client referrals (MGM)
- On boarding clients on Business working capital (BWC) proposition.
Key Relationships
Internal
- BC Specialist
- KYC/CDD unit
- Credit operations
External
- Clients of Business Banking Team
- Ability to drive and manage client interaction
- Communication and presentation skills
- Negotiation and objection handling
- Client training on digital solutions
- Product broadening
- Presentation and soft skills tailored to engaging business owners
- Internal stakeholder engagement skills
- Closing deals
- Discipline and time management to handle a client portfolio
- KiAbility to solve problems and close issues without handing over
- Strong analytical ability
- Understanding of BC KYC/CDD principles
- Understanding of businesses and financials
- Enhanced multi-product BC knowledge
- Market and competition knowledge
- Client engagement
Key Roles
All applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Click here to Apply
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