Reli Communications Limited (RCL) is a Public Relation Firm into Consultants, Business branding,Research,
Communication, and Training with clients
across Nigeria. We work with big and small businesses from a range of
industries but we take the same approach to every challenge – working
closely with our clients to create and deliver a plan that is squarely
focused on their goals.
Description
• Acts as the first point of contact on behalf of the organization
• Resolves product or service problems by clarifying the customer's complaint
• Perform Any other job assigned by management• Refer customers request beyond his/her limit to appropriate authority
• Process customer care services and product request
• Make and receive calls on behalf of the organization
• In charge of the companies social media (Face book, twitter account etc.)
• Attend to customers inquiries/queries on company’s product promptly and efficiently
• Attracts potential customers by answering product and service questions
Skills Required
• Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills
• Good dress sense
• Must reside in Lagos
• Good customer service skills
• Good relations skills
• Good interpersonal skills
Educational Qualification
• HND Graduate only (Minimum Lower Credit)
• Experience in customer care officer the consulting firm will be an added advantage
Method of Application
Interested and suitably qualified applicants should submit
their application to the email address hr@relicomms.com. Note: the
subject of the email should be “CUSTOMER CARE OFFICERS
No comments:
Post a Comment